Privacy Policy

Groove Law, its subsidiaries and affiliates (“Groove Law”, “we”, “us”, “our”) respects and are committed to protecting your privacy. This Privacy Policy describes how we collect, use and share your information when you use our website located at www.groovelaw.com and obtain legal and other services we may offer (the Site and services are collectively referred to as the “Service”). By using the Service you agree to be bound by the terms and conditions of this Privacy Policy.

Information we collect

We collect the following types of information:

• Personal information: Personal Information is information about an identifiable individual. This includes information that can be used on its own or with other information to identify, contact, or locate an individual. We collect personal information when you voluntarily provided it to us through our Service or through other means. For example, we may collect personal information such as your name, address, email address and telephone number when you create an account, register to receive a newsletter, take a survey or otherwise submit personal information to us with your communication. Other types of information set out below may constitute Personal Information, either by itself or when combined with other information
• Client Information: Client Information is information which you provide to the Service, including your name and address, information about your corporation, information you provide when you complete a form so we can prepare a legal document and the legal documents which we prepare for you.
• Payment Information: When you pay for services provided by us we collect personal information such your name, address, telephone number, email address and credit card details. Payment Information will be collected and processed by our third-party payment processors pursuant to the terms and conditions of their privacy policies and terms of use. Our current third-party service provider for processing payments is Stripe, Inc. (“Stripe”). You can read about Stripe’s privacy practices by following this link: https://stripe.com/en-ca/privacy.
• Technical Information: Technical Information is information including your IP address, browser type, device and system information, unique identifier, the web page you visited before accessing the Service, location information, date and time stamps, crash reports, system activity and other similar information and interactions with the Service.
• Information Collected Through Cookies and Technological Means: We or our third party service providers may use “cookies” and other technologies to record Technical Information and other information about you or your activity. A “cookie” is a piece of data stored on the computer hard drive or memory containing information about the user. You may modify your browser’s settings so that your browser stops accepting cookies or prompts you before accepting a cookie. If you do not accept cookies, you may still use the Service, but certain areas or features may not function properly.
• Interest-Based Advertising / Remarketing: We or our third-party advertising providers may also use cookies and other technologies to keep track of your browser so that you will be recognized when you visit other websites where our third-party advertising providers may show you advertisements from us based on your visit to our Service. You can opt out of these interest-based advertising campaigns or learn more by visiting http://youradchoices.ca/choices.

How we use your information

We use your personal information to provide products and services and to manage our business operations. For example, we may use your personal information for the following purposes:

• to register your account
• to authenticate you when you log into your account;
• to provide, administer and improve our Service;
• to provide legal advice and services and to avoid conflicts of interest;
• to communicate with you about your requests;
• to comply with our professional and legal obligations;
• to administer our provision of, and your payment for, services you request from us;
• to personalize and improve your experience;
• to protect the security or integrity of our Service and our business; and
• to provide or offer updates, promotions and announcements.

We retain your information for as long as necessary to fulfill the purposes for which we collected the information or as required by law.

How we share your information

We may share your information with our affiliates and third-party service providers who help us with our business operations. For example, we share information with service providers or our affiliates who provide us with development, storage, marketing, analytics, payment processing and promotional services. We require our service providers and our affiliates to keep your personal information secure. However, we do not share Client Information with any third party unless it is reasonably required for us to deliver the Service and permitted under our ethical professional obligations. For example, we would never share Client Information with a marketing provider, but we do need to share Client Information which third parties, such as Amazon Web Services, which provides necessary storage services to us.

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, we may transfer your personal information as part of that transaction either with your express consent or where permitted under our professional obligations.

We may share information about you if necessary for us to collect a debt from you or as permitted or required by law, for example with regulators and law enforcement agencies.

How you change your information

You may review and change personal information which you provided to us through your account or by contacting us using the email address below.

Links to Third-Party Sites and Social Networks

The Service may contain links to third-party websites, including social networks. These links are provided for your convenience. We have no control over and are not responsible for the privacy practices of such other websites. We encourage you to be aware when you leave our Service and to read the privacy statements of each and every website that collects personal information. This Privacy Policy applies solely to information collected by this Service.

How we Protect your Information

We will take appropriate steps to protect personal information from unauthorized access, use or disclosure. Reasonable steps include measures appropriate to the level of sensitivity of the personal information. For instance, Client information is encrypted in transit and Client Information, other than emails used for user accounts and your business name (both for technical reasons), is also encrypted at rest. However, no method of electronic transmission or service is 100% secure and we cannot guarantee that unauthorized access, hacking, data loss or breaches of our security systems will never occur.

Changes to this Privacy Policy

We may change our Privacy Policy from time to time. If we make changes to our Privacy Policy, we will notify you by posting the updated Privacy Policy and revising the “Last Updated” date above. We encourage you to review this Privacy Policy frequently to stay informed about our privacy practices. By continuing to use the Service after the changes are made, you agree to be bound by the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or your personal information, you may contact our Privacy Officer by email at or by mail at:

Privacy Officer
Groove Law c/o Burshtein Law
2300 Yonge Street, Suite 1600
Toronto ON  M4P 1E4